About ACR Auto Crash Repairs
Widely recognised as Bedford and Bedfordshire’s leading accident repair centre, ACR was established in 1967 by Italian born Mr. Lorenzo Coladangelo. Where to this day he continues to head the company with his son Carms. It’s true to say that there’s a real family feel to ACR.
Customer focus, service and retention is a key element within the ACR business model. We have eliminated conflict, implemented new thinking processes, new technology, new rules and procedures to ensure we have a solution we know our customers and partners desire.
This can be seen in our core values and staff retention. Working in-line with manufacturer repair methods is our mechanism for ensuring correct repairs are adopted and used at every stage. On-going quality control is mandatory. Our Repairs are safe and our corporate social responsibility remains watertight, as a result of our ongoing training programme, factory support, coupled with continuous investment in our state-of-the-art facilities.
Our Key benefits:
- A repairer that is totally focused on absolute quality, safety of repairs and communication
- Total customer dedication and one that prides itself on achieving outstanding results
- A repairer that has an advanced technical engineering expertise and understanding
We believe in delivering uncompromising quality whilst providing an exceptional level of service for all of our customers. Utilising our years of expertise and training we provide a specialised range of services tailored to enhancing the experience of owning your vehicle whether it be to restore your vehicle after an accident, carry out minor cosmetic repairs or carrying out any routine checks, why would you settle for anything less?
Everything we do is built around the same philosophy, to repair your vehicle and return it to its original condition, with the least amount of inconvenience to you. We handle the whole claim process for you and promise to keep you informed every step of the way.
As a family business we are always conscious that our customers and partners are the single most important part of our business.
Your feed back is key to our success, so if we fail to meet these standards or your expectations, we need to hear from you. We welcome your suggestions on how we might improve by contacting us.